Real Estate Direct (REdirect) Privacy Policy

Last updated and effective as of: June 11, 2020

Protecting your private information is our priority. This Statement of Privacy applies to realestatedirect.com and REdirect (“REdirect”, “Real Estate Direct”, “Site”, “We” or “Us”) and governs data collection and usage. For the purposes of this Privacy Policy (“Policy”), unless otherwise noted, all references to REdirect include realestatedirect.com, Real Estate Direct, and REdirect. REdirect is a Commercial real estate marketplace. By using REdirect, you consent to the data practices described in this Policy.

Collection of your Personal Information

When you create an account on REdirect or use services offered on our Site (for example, contacting a third party Landlord or Tenant even without creating an account or loading a page on the Site), REdirect may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number
  • Address
  • Location
  • Employer
  • Job Title
  • Property Information including but not limited to: address, asset type, rent, lease type, NNN, availability
  • Any other information that users enter into description fields
  • Please keep in mind that if you disclose personally identifiable information or personally sensitive data through REdirect's public data fields (such as on property listings), this information may be collected and used by others outside of REdirect’s control.


    You may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) providing your email address to contact a third party Landlord or Tenant; (c) signing up for newsletters; (d) sending us an email message; (e) loading a page on the Site. We will use your information for, but not limited to, communicating with you in relation to services you have requested from us. We also may gather additional personal or non-personal information in the future.

    Use of your Personal Information

    REdirect collects and uses your personal information to operate its Site and deliver the services you have requested.


    REdirect may also use your personally identifiable information to inform you of other products or services available from REdirect and its affiliates and advertisers. This includes product and services advertisements that may be presented to you on REdirect

    Sharing Information with Third Parties

    REdirect may sell, rent, or lease customer information to third parties for business or marketing purposes.


    REdirect may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. REdirect may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to REdirect, and they are required to maintain the confidentiality of your information.


    REdirect may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on REdirect or the Site; (b) protect and defend the rights or property of REdirect; and/or (c) act under exigent circumstances to protect the personal safety of users of REdirect, or the public.


    Tracking User Behavior

    REdirect may keep track of the websites and pages our users visit within REdirect, in order to determine what REdirect services are the most popular. This data is used to deliver customized content and advertising within REdirect to customers whose behavior indicates that they are interested in a particular subject area.


    Automatically Collected Information

    Information about your computer hardware and software may be automatically collected by REdirect. This information can include: your IP address, browser type, device type, domain names, access times and referring website addresses, location, and other information. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of REdirect website.


    Use of Cookies

    REdirect Site may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.


    One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize REdirect pages, or register with REdirect Site or services, a cookie helps REdirect to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same REdirect Site, the information you previously provided can be retrieved, so you can easily use REdirect features that you customized.


    You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of REdirect services or websites you visit.

    Targeting and Advertising and Facebook Pixels

    REdirect uses Facebook Custom Audience Lists and Facebook Pixels on our site. These tools allow us to more specifically target our advertisements and track the effectiveness of Facebook ads. This data is anonymous to us, but is processed by Facebook. See Facebook's Privacy and Data Policy link below. Facebook may also use cookies for this service. If you would like to withdaw withdraw your consent, please go to : https://www.facebook.com/settings?tab=ads


    Google Analytics

    REdirect utilizes Google Analytics to provide metrics and analysis on visitors to the Site. Google uses cookies to facilitate this analysis. Information tracked, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there. See Google’s Privacy and Data Policy link below. Google may also transfer this information to third parties where required to do so by law or where such third parties process this data on Google’s behalf. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.


    Google Analytics also uses electronic images known as web beacons (sometimes called single pixel gifs) and are used along w


    You can find additional information on how to install the browser add-on referenced above at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.


    Security of your Personal Information

    REdirect secures your personal information from unauthorized access, use, or disclosure. REdirect uses the SSL Protocol for this purpose.


    We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.


    Children Under Thirteen

    REdirect does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you are not permitted to use REdirect.


    Opt-Out & Unsubscribe from Third Party Communications

    We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of REdirect by contacting us at Email: unsubscribe@realestatedirect.com.

    unsubscribe

    E-mail Communications

    From time to time, REdirect may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.


    If you would like to stop receiving marketing or promotional communications via email from REdirect, you may opt out of such communications by Replying to unsubrcribe@realestatedirect.com.


    External Data Storage Sites

    We may store your data on servers provided by third party hosting vendors with whom we have contracted. We utilize the services of Heroku and Sharetribe Flex for the purposes of providing REdirect. By utilizing our Site, you agree to their privacy policies which can be found at:

    Herokuhttps://www.salesforce.com/company/privacy/

    Sharetribehttps://www.sharetribe.com/privacy-policy/


    Changes to this Statement

    REdirect reserves the right to change this Privacy Policy from time to time. The last updated date will be updated on this page at the top of page when this policy is updated significantly. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. We recommend that you visit the page to view any updates to this policy.


    Location of Site and Data

    This Site is operated in the United States but data may be processed in other countries. This Site is intended to only be used in the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our Site, participating in any of our services and/or providing us with your information, you consent to this transfer.


    Services Used

    REdirect uses the following services and by using the Site you agree to the following services Privacy Policies and Terms of Services:

    Google Analytics - https://policies.google.com/privacy?hl=en-US

    Facebook Pixel and Custom Lists -https://www.facebook.com/policy.php

    MailChimp -https://mailchimp.com/legal/privacy/

    Heroku -https://www.salesforce.com/company/privacy/

    Sharetribe -https://www.sharetribe.com/privacy-policy/


    Contact Information

    REdirect welcomes your questions or comments regarding this Statement of Privacy. If you have questions about this privacy policy, you may contact us contact@realestatedirect.com